Terms and Conditions

Terms of Use - Our Website

Please read these terms and conditions ('terms of use'). By viewing and using the website, you are agreeing to the terms that appear below. The section called 'Guarantee' contains important information about your rights and our responsibilities.

Who we are:

We, are Online Presence Management Limited trading as yourself.online, who own and run the website. We are a company based in England - our registration number is 11289786 and our registered office is at 32/172 Aldersgate St, London, EC1A4HU. If you have any questions about this website or these terms, please use the relevant contact details set out at the bottom of our homepage.

With our services you can:

View and display the content on a computer screen;

Print individual pages on paper or make a reasonable number of photocopies (or both); and

store the content in electronic form on your computer's hard drive for your personal, non-commercial use only.

You must not copy, pass on, sell, publish or make profit from any of the content without first getting our written permission. The content includes a number of trademarks that are owned by us or our licensors.

By making the trademarks available on the website, we are not giving you any permission to use them.

Guarantee:

The content is only for general information, and we provide it as it becomes available. We take reasonable care to check that the content is accurate and complete before we publish it on the website. However, because we get the content from a number of different sources - and because of the issues involved with providing information through the Internet - we cannot guarantee that the content will always be accurate, available, complete or fit for any particular purpose.

We do not guarantee that the content is free from viruses, or that you will always be able to use the website without any interruption or error. If you download any content to your computer or take the content from the website in any other way, you do so at your own risk. We will not be responsible for any damage to your computer or any of the information on it.

We do not accept any responsibility for any mistakes, errors or other faults in the website and the content, or for how you use the website and the content.

However, nothing in these terms removes or limits our liability for death or personal injury caused by our negligence or for any liability which we cannot limit or exclude under the relevant law.

Links to other websites:

The website may contain links or references to products, materials or websites provided by organisations that are independent from us (we call these 'third parties'), either directly or through frames (for example, where two or more web pages are displayed as a single page). Although we may make this material available, we do not in any way recommend, endorse or promote it. If you have any complaints about the third-party material we make available, you should contact the relevant third party. You must not link to our website without first getting our written permission.

Your privacy:

We take your privacy very seriously and aim to observe the relevant conditions set out in UK data-protection laws. Any information you give to us or we collect from you when you use the website is only used in line with the terms of our Privacy Policy Statement and GDPR statement.

Other matters:

If any court having the appropriate authority finds that any of these terms are not valid, this will not affect the validity of any of the other terms in this notice. If you or we fail to take advantage of any right we have under these terms, it does not mean you or we are giving up that right.

These terms will be governed by, and interpreted in line with, English law. You agree that the English courts will have full authority to settle any dispute that may arise out of or in connection with these terms.

We may make changes to any part of the website or the content (including these terms) at any time. We will tell you about any changes to these terms by showing the date of the changes in the 'Last updated' section below. By using the website after the date we make any changes, you are agreeing to the changes.

Last updated: 26 June 2018

Terms & Conditions - Online Presence Reports

Effective date: 26 June 2018

These terms (“Terms”) cover your use of yourself.online’s consumer products, services, websites and apps (individually a “Service” and collectively the “Services”). You accept these Terms by signing up for, using the Services and/or continuing to use the Services after a change to the Terms.

By using our Services or agreeing to these Terms, you agree to our collection and use of your data as described in the yourself.online Privacy Policy.

Who we are:

We, are Online Presence Management Limited trading as yourself.online, who own and run the website. We are a company based in England - our registration number is 11289786 and our registered office is at 32/172 Aldersgate St, London, EC1A4HU.

Using our services:

Services - Details of each Service are provided to you before you sign up and can be found within your yourself.online account. To use our Services you must be at least 16 years old and resident in the United Kingdom.

Your information – You are responsible for ensuring the information you provide when using our Services is true, accurate and kept up to date.

Service Notifications – All our communications with you will be in English. We will send you notifications about our Services and any information the law requires us to provide to the email address associated with your account. For some of our Services, if you’ve provided us with your phone number we may send these service notifications to you by text message.

Acceptable conduct – By agreeing to these Terms, you agree:

i. to use our Services for your personal, non-commercial and lawful purposes;

ii. that you won’t engage in any activity that is harmful or infringes our rights or the rights of others;

iii. that you will treat our staff with respect.

Your rights to cancel – You can stop using our Services at any time and your rights to cancel the Services are provided to you before you sign up. If you cancel a paid for subscription service your access to that service will end at the end of the relevant paid for billing period. If you have any questions relating to cancellation, or wish to cancel your account, please contact info@yourself.online.

Our rights to cancel or suspend – We may stop providing you with the Services, cancel your yourself.online account and/or suspend your access to the Services if you don’t comply with your responsibilities in these Terms.

Fraud - If we detect fraudulent activity, we will record it and we reserve the right to pass it to the police or other fraud prevention agencies.

Our payment terms

Payment - We provide several Services, some of which are free and some of which are paid for. Our paid for Services may be charged for in advance, at the time of purchase, after expiry of a trial period or on a recurring basis. The price and payment terms for any Service is provided to you before you sign up and can be found in your yourself.online account and includes all taxes. If you purchase a Service, these payment terms apply to your purchase.


Payment method – To pay for a Service, you will be asked to provide a payment method at the time you sign up for the Service. By providing us with a payment method you represent that you are permitted to use that payment method and that the payment information is correct. You also agree that we can charge you for the Services using your payment method and for any other paid for Service that you choose to sign up for while these Terms are in force.

Your payment method – You can access and update your payment method and payment information from within your account. You agree to keep the account information up to date so that we can provide you with and contact you about the Services you have chosen to purchase.

Recurring payments – When you purchase a Service on a subscription basis (e.g.: a monthly Service) we will notify you in advance of any increase to the price of that Service and you will have an opportunity to cancel the Service before the price changes.

Authorisation for recurring payments - when you purchase a Service on a subscription basis (e.g.: a monthly Service) you are giving us a continuing authority to take the subscription payments from the payment method you have chosen at the recurring intervals you have agreed to until either you or we end that Service.

Non-payment – After we have given you notice that we did not receive a payment that is due from you, we may suspend or cancel the Service to which that overdue payment relates, if you do not pay the overdue amount promptly.

Trials – If you sign up to a paid for Service on a trial period, you may need to cancel the trial Service by the end of the trial period to avoid incurring any further charges. If you sign up for a subscription Service and you do not cancel it by the end of the trial period, your access to the subscription Service may continue and where it does so, you may be charged at the end of the trial period.

Redemption Codes – If you sign up to a paid for Service and you have a redemption code that entitles you to receive a Service at a reduced price or for free, you must provide the redemption code when you sign up to the Service. Redemption codes cannot be exchanged for cash or redeemed against the price of other services.

Refunds – You are entitled to a cancellation period of 30 days following the date that your subscription for a Service is activated (“Money Back Guarantee Period”). By signing up for a Service, you are requesting that we provide the Service to you within your “Money Back Guarantee Period”. If you cancel a paid for Service during the Cooling Off Period you may be entitled to receive a refund in accordance with the refund information that was provided to you before your signed up.

Our obligations to you

PLEASE READ THESE PROVISIONS - THEY EXCLUDE OR LIMIT OUR LIABILITY FOR ANY LOSS OR DAMAGE SUFFERED BY YOU WHEN USING THE SERVICES.

Providing the Services - We will provide the Services to you with reasonable skill and care and we will obtain and provide the information we make available to you through the Services with reasonable skill and care. We do not guarantee the information we receive from third parties (including the details you provide) is accurate, complete or up to date.

Our responsibility for loss or damage suffered by you – If we fail to comply with these Terms or we do not use reasonable care and skill when providing the Services to you, we are responsible for foreseeable losses or damages that you incur. Loss or damage is foreseeable if, it would have been expected by you or us, at the time the contract was made.

We are not responsible for loss or damage suffered by you as result of -

i. circumstances beyond our reasonable control; (for example, industrial action taken by third parties or network or system failure of one of our data providers) but only where we have taken reasonable steps to prevent or minimise any impact on the Services;

ii. any business losses that you incur, (we supply our Services for domestic use only);

iii. false, inaccurate or incomplete information provided by you; or

iv. any information provided to you by a third party or any issues arising out of your access or purchase of any separate third party product or service, including whether they are suitable for you (unless we have specifically told you we are providing you with advice to take out the third party product or service, or advised you to take a particular course of action, which was not suitable and as a result you suffer loss).

Complaints - If you want to complain you can email us at info@yourself.online.

Disputes - English law applies to these Terms. If any disputes do arise between us regarding these Terms and you want to take us to court, you must do it in an English court, or if you live in Scotland, Wales or Northern Ireland you can do it in that respective country.

Updates to the Services or these Terms

Changing our Terms - We may change these Terms if necessary because of (1) changes to applicable law or regulatory requirements, (2) ongoing development of the Services or (3) changes to our systems or operations. We will notify you of any material changes to these Terms through reasonable means, which may include an email or through the website from which the Services are delivered.

Changing our Services - As we continue to develop the Services, we may change the Services or third party products and services from time to time. We will notify you of material changes to the Services through reasonable means which may include an email or through the website from which the Services are delivered.